Your PIP egg can now email you when it's ready
A PIP egg warms up with your first catch and hatches on the next UTC day. That second day is where we lose people. We looked at every egg that was ready and still unhatched: in most cases the pilot simply hadn't come back. Everyone who came back, saw the ready egg and kept PIP switched on hatched it the same day. So hatching is clear enough. What was missing was a way to tell you the egg was waiting.
The bell does ring when the egg turns ready, but you only see the bell on the site. If you don't come back, you never see it.
One box on the warm egg card
When your egg warms up, its card says it hatches tomorrow. Under that there's now a box: Email me when it's ready to hatch. It starts unticked and stays that way unless you tick it.
Ticking it sends you one email first, asking you to confirm. Until you click the link in it, nothing else is sent. The link works for 7 days. If you didn't ask for it, ignore it and nothing more comes.
The same switch is in Settings → General, under the PIP settings, so you can turn it on later or off at any time.
What you get
One email for each egg, and only when it helps:
- it goes out in the evening of the day the egg is ready, between 17:00 and 20:00 your time (we use your home city's time zone, or your country's if you haven't picked a home city);
- only if you haven't opened the game since the egg turned ready;
- never for a hatched egg, and never if you've hidden PIP;
- if the evening was missed (our server was restarting, say), it can still go out on one of the next two evenings, and after that the egg just waits.
The email has a picture of your egg and a Hatch it button. If you have a home city, the button drops you straight into a flight over it, and the egg is there next to your minimap.
Every email has a link at the bottom that switches these emails off. That doesn't touch anything else, like the weekly email about your home city.
The box covers emails from PIP in general, so if PIP gets more to tell you later, it goes under the same yes. We'll say so here first.
If you don't have an egg yet, take off once and catch anything. More about PIP itself in Meet PIP.